UC Santa Barbara                                      Policy 5533
  Policies                                              
  Issuing Unit:  Administrative Services                Date: March 1, 1986
  
  
  
  
  
                 ISSUANCE AND RETRIEVAL OF KEYS
  
  I.   PURPOSE AND SCOPE:
  
       This procedure establishes the necessary steps for obtaining and
       returning campus keys, in accordance with UCSB Policy 5530.
  
  II.  REFERENCE:
  
       UCSB Policies Manual, Policy 5530, Administration and Control of
       Keys.
  
  III. PROCEDURE:
  
       Each department is responsible for maintaining a current roster of
       persons who have been given keys and the numbers on the keys.
       (Listing of keys issued in the department by name and by key number
       will be supplied quarterly, or more frequently if desired, by the
       Facilities Management Department.) Batch issuance of keys will be
       authorized to facilitate the issuance of keys to individuals on a
       short-term basis. When keys are issued in a batch, the department
       head or designee must sign the key issue records for the entire
       batch, and the department will maintain a record of the issuance of
       these keys.
  
       A.   Requesting Keys:
       
            1.   The department should complete and forward to Facilities
                 Management a Facilities Management Work Order (Attachment
                 A) requesting the key. The Word Order should include a
                 specific name for whom each key is requested and proper
                 approvings signature, as specified in UCSB Policy 5530,
                 paragraph II.E.
            
            2.   Upon receipt of the work order, the Facilities Management
                 Key Control Manager will verify the request and submit the
                 work order to the Lock Shop.
            
            3.   Facilities Management will process the work order and will
                 deliver the keys to the department involved. The keys must
                 not be distributed to the requesting individual until that
                 individual has signed the Key Issue Form (Attachment B).
            
            4.   Key Issue Forms will be provided by the Key Control
                 Manager for obtaining signatures for all keys issued.
                 These signed forms shall be returned to or retained by the
                 Key Control Manager.
            
       B.   Returning Keys:
       
            All keys turned back to departments by individuals can be
            returned to the Key Control Manager except those held by the
            department for short-term issue (usually one quarter only). For
            convenience and as a service to all departments, Facilities
            Management will securely store all unassigned keys and return
            them on request at no cost to the department.
       
       C.   Transferring Keys within a Department:
       
            Keys may be held for a short time within a department pending
            reissue if a known requirement exists. Departmental records
            must indicate the person responsible and location of these keys
            pending reissue.
       
       D.   Maintaining Departmental Key Records:
       
            1.   To facilitate the discharge of the department head's
                 responsibility for keys issued to University personnel
                 under his/her jurisdiction, he/she should delegate
                 authority for keeping departmental key records and keys to
                 one member of his/her staff. (The authority for approving
                 requests for keys, however, may not be redelegated.)
            
            2.   The designated staff member should reconcile annually,
                 with departmental key records, the computerized listing of
                 keys assigned to his/her department issued by the
                 Facilities Management Department. See Attachment C.
            
            3.   The Key Control Manager will furnish necessary assistance
                 to departments in establishing key control methods and
                 maintaining departmental key records.
       
       E.   Recovering Keys from University Personnel:
            
            1.   To facilitate recovery of all University keys, department
                 heads or the designated key record staff member should
                 request from the Key Control Manager a list of all keys
                 issued to an individual under his jurisdiction terminating
                 or changing status to another jurisdiction .
            
            2.   When the individual has returned all keys issued to
                 him/her (see paragraph II.B. above), departmental records
                 should be annotated by the departmental key record
                 designee.
       
       F.   Reporting Lost Keys:
            
            1.   Loss or theft of University keys should be reported
                 immediately to:
            
                 a.   Campus Police Department by telephone.
                 
                 b.   Key Control Manager on the Key Issue Form, with the
                      form marked "L'' on the appropriate blank.
            
            2.   Key Control Manager will coordinate lost key records with
                 the Campus Police Department at the master key level.
            
            3.   Notation of the loss of keys, individual's name, and the
                 date should be made on the departmental key records. (See
                 Attachment B.)
            
            4.   The department or the individual concerned will be charged
                 for the cost of the replacement of the key or to rekey if
                 necessary. See Policy 5530, paragraph II.C.1.g.
       
       G.       Requesting Rekeying and/or Lock Changes:
       
                All requests for rekeying and/or lock changes will be
            submitted on a Facilities Management Work Order.
  
  IV.  ATTACHMENTS:
       
       A.   Facilities Management Work Order.
       
       B.   Key Issue Form.
       
       C.   Computer Listing of Keys Issued to a Department.
  



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