The campus strongly encourages informal resolution as a first step prior to filing a formal complaint. People with disabilities who feel their needs related to access and/or accommodations are not being addressed are encouraged to contact a department head, Dean and/or one of the following offices for assistance in resolving their concerns: 

ADA Compliance Officer
Farfalla Borah
Farfalla.borah@vcadmin.ucsb.edu
4129 Cheadle Hall
Santa Barbara, CA  93106
(805) 893-2184

Office of Equal Opportunity

Office of the Ombuds

Employee & Labor Relations

Academic Personnel (Faculty)

Graduate Division (Graduate Students)

Formal complaints or grievances must be filed with the appropriate offices, listed below:

Students
A formal written grievance must be filed within a ninety (90) day period of the alleged violation with:

Office of the Vice Chancellor, Student Affairs
5203 Cheadle Hall
University of California
Santa Barbara, California  93106-2036
(805) 893-3651

Faculty
Formal written complaints must be filed within thirty(30) calendar days of the alleged violation with:

Office of the Associate Vice Chancellor, Academic Personnel
5109 Cheadle Hall
University of California
Santa Barbara, California  93106-2036
(805) 893-3445

Staff (including Non-Senate Instructors and Librarians)
Represented employees may file a grievance pursuant to the procedures detailed in the applicable collective bargaining agreement.  Non-represented employees may file a complaint pursuant to Personnel Policies for Staff Members (PPSM).  The written grievance or complaint must be filed within thirty (30) calendar days of the alleged incident with:

Employee & Labor Relations
SAASB, Third Floor
University of California
Santa Barbara, California  93106-3160
(805) 893-4119

General Public
Formal written grievances may be filed within a thirty (30) day period of the alleged violation with:

ADA Compliance Officer
Administrative Services
4129 Cheadle Hall
Santa Barbara, California  93106-2033
(805) 893-2184

Other Mechanisms Available for Complaints

Wherever appropriate, the law emphasizes the use of alternative means of dispute resolution including settlement negotiations, conciliation, mediation, fact-finding or arbitration.